Shipping Policy

Effective Date: July 01, 2024

At Grozec, we pride ourselves on delivering fresh groceries directly to your doorstep with speed and convenience. Our goal is to ensure your order reaches you in 10 minutes from the time of placing the order. However, please note that in some cases, delivery may take up to 60 minutes due to unforeseen circumstances.

Delivery Time

10-Minute Delivery Guarantee:

• We aim to deliver your groceries within 10 minutes of order confirmation.

Potential Delays:

• While we strive for quick deliveries, certain factors like traffic, weather conditions, or high order volumes may cause delays. In such cases, delivery may take up to 60 minutes.

Delivery Fees

Standard Delivery:

• Delivery is free for orders over .
• During peak hours, such as weekends and holidays, delivery may take slightly longer. We appreciate your patience.

Delivery Process

Delivery Instructions:

• If you have any specific delivery instructions, please provide them at checkout or contact us after placing the order.

Failed Deliveries

If our delivery partner is unable to reach you after multiple attempts or if the provided delivery address is incorrect, we reserve the right to cancel the order. In such cases, you will be notified, and a refund will be processed as per our Return and Refund Policy.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

• Email: [Prashantokk@gmail.com]
• Phone: [+917518758975]